Shipping Policy

Live stream purchases

Shipping for purchases made during our live streams is paid through the platform you purchased on (Fanatics Live, eBay Live, Whatnot, etc.). We typically ship orders within 2–3 business days. In rare cases, such as off-site breaks, shipments may take longer.

Store orders

Shipping for store merchandise is free within the continental U.S. Shipping outside the continental U.S. is calculated at checkout based on the weight or dimensional weight provided by our carriers. We reserve the right to cancel high-risk orders shipped to an address other than the billing address.

Tracking and combined orders

Every order includes tracking. If multiple orders are headed to the same address, we may combine them into one package.

Insurance

Packages are insured when the order totals $500 or more, or when it contains a card valued at $500 or more.

Damage, loss, and theft

Once a package leaves our office, we are not responsible for damage or loss in transit, and all claims must be filed with the carrier that shipped your package (USPS, UPS, etc.). We are not responsible for packages lost or stolen after they are marked as delivered.

Address changes

Live stream purchases: We ship to the address attached to your platform account at the time of purchase. Whatever address is on the shipping label is where your order goes. We are not responsible for any address changes made on the platform.

Store orders: We ship to the address provided at checkout. Please let us know about any address change before your order ships. If an address changes after a package has shipped, the buyer is responsible for any fees to redirect or return it.