Refund Policy

Live stream and live auction purchases

Live auctions: All live auction purchases are final. Once your purchase goes through, no refunds are issued.

All breaks: Across the board, once any break begins, no refunds are issued on any purchase in that break.

Any refund request outside of these terms may be considered at our sole discretion and is not guaranteed.

For any additional details or questions about refunds, refer to the refund policy of the platform you purchased on (Fanatics Live, eBay Live, etc.).

Store (non-break) merchandise

For all other merchandise, order cancellations and returns are subject to a 5% restocking fee if we issue the refund in the original form of payment. We will waive the restocking fee if you prefer a refund in store credit.

All returns are subject to inspection and must be in the same condition as they were received. To start a return, contact us at sheridan@breaknbad.com. If your return is accepted, we'll send a return shipping label plus instructions on where to send your package. Items sent back without first requesting a return will not be accepted.

You can always reach us with any return question at sheridan@breaknbad.com.

Damages and issues (store merchandise)

This applies to store merchandise orders only. Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or the wrong item, so we can evaluate the issue and make it right.

Damage to cards & items from our live stream breaks is governed by our Shipping Policy.